Why is My Refrigerator Ice Maker Not Working?

broken refrigerator ice maker

Hesperia Appliance Repair Brothers is experienced in refrigerator repair in Hesperia, including services to repair broken ice makers. Learn about some common ice maker problems below:

Ice makers are possibly one of the best inventions ever. This is a small luxury a lot of people might take for granted. Ice makers are relatively simple machines that don’t have a lot of complex parts that can go wrong with them.

Like with any appliance repair, there are a few basic things that should be reviewed before assuming the worst. And, remember, if needed, you are able to replace an ice maker without replacing an entire fridge, dependent on the brand and model. First, let’s discuss a couple of the causes for an ice maker breaking.

When an ice maker is making ice but it isn’t ejecting it it is usually means there’s a mechanical issue opposed to an electrical failure. This occurs when moving things around in the freezer, you shift the control arm up or down. Most of the time the ice maker can be blocked with something else, including a piece of ice. So, check to see if there is ice or food blocking this from working the right way.

Before starting the steps of clearing out the freezer, ensure your ice maker is turned on. This can be done by flipping the control arm in the down position. Sometimes, moving things around in the freezer might put the control into the off position. If the control arm is clear, then there may be ice stuck inside of the ice maker or it’s not getting a good connection.

Check the Control Arm

When the control arm is down and there is ice but it’s not ejecting it, there might be a mechanical or electrical issue. This will need a bit more diagnosing. Ready to begin? First, we have to inspect the electrical connection. This could be unplugged from the rear of the freezer when moving or shifting the food in the freezer.

To inspect this, unplug the fridge and move away from the kitchen wall. Turn off the water supply valve. Locate the valve on the rear of the inside of the freezer unit. Essentially this is what plugs the ice maker into the freezer unit. Ensure that it’s plugged in correctly.

Next, remove any ice that’s inside of the ice maker. This can be accomplished by adding a small amount of water to help to get ice that’s inside of there out.

Once this is done, turn on the power to the fridge and then turn on the ice maker. It could take the solenoid component a couple of seconds to react and fill the mold. After the mold is full, wait around 4-5 hours or so to see if you have cleared the issue.

Check for Frozen Lines

Other ice maker issues that may cause your ice maker to not produce any ice are frozen water lines. The water lines could be blocked with frost. This is an easy issue to fix.

First, unplug the freezer and find the water shut off valve. Turn the water off and then grab a hair dryer to heat up the line or let the fridge sit without being on for a few hours until the water line is thawed.

There are some models that have a water filter that can freeze or ice up. In these situations, finding the filter is the first step. Then repeat the same process that was done for the frozen water line.

If your ice maker isn’t making big enough pieces of ice, there’s an issue with the settings. To adjust the the ice maker settings, take the upper part of the cover off and locate a simple knob that displays plus and a minus symbols. To do this, you could need a flat head screwdriver.


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